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Saturday, November 21, 2009 3:16 PM

Published 11/07/2009 by PharmaBiz


Ortho launches Remote Monitoring Center to track condition of clinical laboratory instrument performance

Ortho Clinical Diagnostics (OCD) announced the launch of a first-of-its-kind 24-7 central command centre in Strasbourg, France, that continuously tracks the condition of clinical laboratory instrument performance. The Remote Monitoring Center in Strasbourg provides unique predictive...

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...test results. "The Remote Monitoring Center in Strasbourg enables us to connect customers with multi-lingual technical support specialists and engineers, 24 hours a day, before a potential problem arises" said Troy Taylor, vice...
...Diagnostics. "The Remote Monitoring Centers advance instrument servicing from the old 'break-fix' model to a new 'predict and maintain' model to help laboratories deliver timely and accurate results to benefit patients' lives." With laboratories facing...

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