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Saturday, November 21, 2009 10:29 AM

Robin Urbanski

Type: Person
Name: Robin Urbanski
First Reported 11/06/2009 - Updated 11/07/2009 - 2 Documents
Rowley to dress United for success
Could a stylish flight crew help you forget that you can't find space in the overhead bin because nobody wants to pay the checked-bag fee? Or erase the memory of not making it home Friday night because your plane was overbooked and you made the mistake ... [Chicago Tribune - 11/07/2009]
First Reported 10/29/2009 - Updated 10/29/2009 - 1 Documents (in Internet & IT)
United Airlines - Click to view image in its original context
United Airlines
With Video, a Traveler Fights Back
United Airlines learned its lesson the hard way that David Carroll was not just another customer. In United Break Guitars, David Carroll skewers United baggage handlers for breaking his guitar. Mr. Carroll, a Canadian singer-songwriter, says the video ... [New York Times - 10/29/2009]
First Reported 10/31/2009 - Updated 10/31/2009 - 1 Documents (in Internet & IT)
Musician can add lost bag to United ditty
Remember Dave Carroll, the Canadian musician who wrote 'United Breaks Guitars'the two YouTube videos released this summer about how United Airlines baggage handlers tossed his guitar and broke it?The saga continues. On Sunday, Carroll flew into Denver ... [Denver Post - 10/31/2009]
First Reported 07/01/2009 - Updated 07/01/2009 - 1 Documents (in Conflicts & Crime)
UNITED AIRLINES: Travel agents must pay credit card fees on flights sold
Consumer advocates and trade group representatives are alarmed by United Airlines' decision to make some travel agents pay the credit card fees on flights that they book.They fear that the travel agency industry, and ultimately consumers, will have to ... [USA Today - 07/01/2009]
First Reported 07/02/2009 - Updated 07/02/2009 - 1 Documents (in Internet & IT)
Computer Problems Create Massive Backup Of United Flights At O'Hare
CHICAGO (AP) -- A computer problem is causing flight delays and long lines for United Airlines passengers at O'Hare International Airport. United spokeswoman Robin Urbanski says Thursday's outage involves all of United's computers at O'Hare. ... [The Huffington Post | Full News Feed - 07/02/2009]
First Reported 08/03/2009 - Updated 08/03/2009 - 1 Documents
JetBlue Airways Corporation - Click to view image in its original context
JetBlue Airways Corporation
JetBlue, United try Twitter to sell airline seats fast
Looking for a quick, cheap getaway? A bargain may be just a tweet away.JetBlue and United airlines are offering their Twitter followers first dibs on some discounted fares, using the uber-trendy form of messaging to quickly connect with customers and ... [USA Today - 08/03/2009]

Quotes

...said it decided to adopt the tougher policy after receiving more than 700 complaints last year from passengers "who did not have a comfortable flight because the person next to them infringed on their seat" spokeswoman Robin Urbanski said. United Airlines could require obese passengers to buy a second ticket
United Airlines wants to charge large people for two seats [Boing Boing - 04/16/2009]

More Content

All (14) | News (12) | Reports (0) | Blogs (2) | Audio/Video (0) | Fact Sheets (0)
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Fine wine [USA Today - 56 mins ago]
Rowley to dress United for success [Chicago Tribune - 11/07/2009]
United taps Cynthia Rowley to redo uniforms [Chicago Tribune - 11/06/2009]
Musician can add lost bag to United ditty [Denver Post - 10/31/2009]
With Video, a Traveler Fights Back [New York Times - 10/29/2009]
United Airlines: Where customers are transactions [ZDNet - 08/21/2009]
Deconstructing United Airlines: Where Customers... [ZDNet - 08/20/2009]
JetBlue, United try Twitter to sell airline sea... [USA Today - 08/03/2009]
Change in air travel [USA Today - 07/15/2009]
Computer Problems Create Massive Backup Of Unit... [The Huffington Post | Full News Feed - 07/02/2009]
UNITED AIRLINES: Travel agents must pay credit ... [USA Today - 07/01/2009]
Fuel surcharges fading [The State - 03/11/2009]
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Blogs

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United Breaks Guitars [Crooks and Liars - 07/09/2009]
A heart-wrenching tale for any musician or anyone who loves guitars. What happens when an airline company destroys your instrument and won't own up to their own ...
United Airlines wants to charge large people fo... [Boing Boing - 04/16/2009]
United Airlines has a new policy that would make large people buy two seats, if a flight attendant can't find two open seats together. The carrier is the latest ...
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