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Saturday, November 21, 2009 8:56 PM

Published 11/04/2009 by AllBusiness Champions of Small Business

Travel Agencies Face More Turbulence: Firms Suffering from Online Competition Now Hurt by Recession

Publication: Crain's Cleveland Business

Ten years ago, seven people worked at Mihelin Travel Bureau LLC. Those, however, were the good old days.

Soon thereafter, competition grew from online travel booking sites. That drove airlines to cut, and eventually eliminate,...

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Quotes

"We're still recovering from that, Ms. Yanuzzi said."

Travel Agencies Face More Turbulence: Firms Suffering from Online Competition Now Hurt by Recession [AllBusiness Champions of Small Business - 11/04/2009]

"Once they want to start doing multi-stop itineraries, once they want to book that culinary trip in Italy or the trekking trip in Nepal, that's when we see travelers running into frustration, he said."

Travel Agencies Face More Turbulence: Firms Suffering from Online Competition Now Hurt by Recession [AllBusiness Champions of Small Business - 11/04/2009]

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Travel Agencies Face More Turbulence: Firms Suffering from Online Competition Now Hurt by Recession