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Privacy Policy

Silobreaker respects your privacy and is committed to protecting your personal data. This privacy  policy aims to give you information on how Silobreaker collects and processes your personal  data through your use of our website, through our services, or in connection with our services.  This policy governs websites owned and operated by Silobreaker. Our website and services may  include links to third-party websites, plug-ins and applications. Clicking on those links or enabling  those connections may allow third parties to collect or share data about you. We do not control  these third-party websites and are not responsible for their privacy policies. When you leave our  website or services, we encourage you to read the privacy notice of every website you visit. 

Your privacy, and the privacy of all users of, is of the highest priority. If you  have any questions, please email us

Who are Silobreaker? 

Silobreaker is made up of different legal companies: 

Silobreaker Limited, registered in England 

Silobreaker Services Limited, registered in England 

Silobreaker AB, registered in Sweden 

This privacy notice is issued on behalf of the Silobreaker group of companies, so when we  mention “Silobreaker”, “we”, “us” or “our” in the privacy notice, we are referring to the relevant  company in our group responsible for handling your personal data. We will let you know which  company is responsible for your data when you purchase a service from us. You can also  contact us to ask who the responsible company is over particular data sets at any time. 

What Silobreaker does 

The purpose of our services is to collect data from thousands of publicly accessible sources on  the internet, cut through the data noise and find and present contextually relevant information to  our clients. 

We do this to help our clients better understand risks and other developments related to their  organisations and the business of their organisations. The tools we provide through our services  help users search and analyse the data as well as visualise the results. 

Our services are utilised by our clients for the following use-cases: 

Cyber Security – to understand the threat landscape; be alerted of reported malware,  vulnerabilities and exploits; gauge the severity of threat indicators of compromise; discover leaks  and breaches; and other cyber-related queries. 

Business Watch – to follow news and trends about industries, sectors and companies; find out  about innovation, product releases and new technologies; be updated about deal  announcements and competitors’ activities; and other business related queries. 

Corporate Risk – reputational risk and brand monitoring, to follow trends in e-crime, fraud and  other corporate crimes; monitor world events and geopolitical developments; stay updated on  regulatory changes and new legislation; and other risk-related queries.

Incident and Crisis Management – to gain situational awareness around natural and man-made  disasters, monitor world events and geopolitical developments; gain situational awareness  around security incidents and terror attacks; and other incident-related queries. 

How we collect and use personal data 

When you purchase our services: 

When you become a client of Silobreaker, we will use your personal data to provide the services  you have purchased. The details we collect from you when you sign up to our services are: name  and email address, phone number and details required for making payments. 

To complete your purchase and provide the services to you, we share your personal data with our  payment processing and data storage subcontractors, on some occasions we may share  business details with credit reference agencies who we use to assess fraud, credit and/or  security risks. We need to process your personal data in this way to fulfil the contract between  us. 

When our software captures your information 

We search, index and store parts of the information available on the web to check for security  risks and other developments that that may be relevant to our clients. The data we aggregate  from public sources will include information about entities like companies, people, places and  

products. Such information refers usually to public figures like politicians and business  executives at large organisations but can include information about anything and anyone. As  part of this, we may capture your personal data which is publicly available on the web. We only  do this as part of providing services to our clients – we do not target or focus our efforts on  collecting data relating to particular members of the public who have no links to our clients. 

Generally, if we capture any personal data about you, it may include your name, work and home  address, email address, contact details, aliases and social media accounts. If relevant to our  clients, we may use publicly available information to help address security issues. This may  include personal data that has been published on the internet. 

We process your personal data for these reasons because we have a legitimate interest in  providing a comprehensive service to our clients. You have various rights in connection with our  use of your information. For more detail on these rights, please see the “Your Rights” section  below. 

When we get personal data from other sources 

We work closely with third parties including, for example, business partners, sub-contractors,  payment and delivery services, lead-sourcing firms and analytics providers, all of which may  provide information about you. We will use your personal data to promote, market, prepare,  support and process products, deals and transactions. We process your personal data for these  reasons because we have a legitimate interest in promoting our business and providing a  comprehensive service to our clients. 

Failure to provide personal data 

Where we need to collect personal data by law, or under the terms of a contract we have with you  and you fail to provide that data when requested, we may not be able to perform the contract we  have or are trying to enter into with you (for example, to provide you with goods or services). In 


this case, we may have to cancel a product or service you have with us but we will notify you if  this is the case at the time.  

Change of purpose 

We will only use your personal data for the purposes for which we collected it, unless we  reasonably consider that we need to use it for another reason and that reason is compatible with  the original purpose. If you wish to get an explanation as to how the processing for the new  purpose is compatible with the original purpose, please contact us. 

If we need to use your personal data for an unrelated purpose, we will notify you and we will  explain the legal basis which allows us to do so. Please note that we may process your personal  data without your knowledge or consent, in compliance with the above rules, where this is  required or permitted by law. 

If our business is sold 

We may transfer your personal data to a third party: if we sell or buy any business or assets, we  will provide your personal data to the seller or buyer (but only to the extent we need to, and  always in accordance with data protection legislation); if Silobreaker or the majority of its assets  are acquired by somebody else, in which case the personal data held by Silobreaker will be  transferred to the buyer. 

We process your personal data for this purpose because we have a legitimate interest to ensure  our business can be continued by the buyer. If you object to our use of your personal data in this  way, the relevant seller or buyer of our business may not be able to provide services to you. 

In some circumstances we may also need to share your personal data if we are under a duty to  disclose or share it to comply with a legal obligation. We will never share your personal data to  third parties other than for the reasons outlined above.  

Technical information and analytics 

When you visit our website or use our services we will automatically collect the following  information: 

Technical information, including the IP-address from where you are connecting to our website or  services, your login information, browser type and version, time zone setting, browser plug-in  types and versions, screen resolution, operating system;  

Information about your visit, including the full URLs, clickstream to, through and from our site  (including date and time), widgets, tools and functionality you use, errors you may experience,  page response times, length of visits to certain pages, page interaction information and methods  used to browse away from the page. 

Information we receive from other sources: We are also working closely with third party analytics  providers, hosting providers and search information providers from whom we may also receive  general aggregated anonymous information about you. 

To make our website and services better 

We will use your personal data to provide you with a more effective user experience. Our use of  your information in this way means that your experience of our website will be more tailored to  you, and that the articles and links you see on our website may differ from someone accessing  the same website with a different history or browsing habits.


We also share your aggregated, anonymous data with third party analytics and search engine  providers that assist us in the improvement and optimisation of our website and services. We  will use your personal data for the purposes of making our website and services more secure  and to provide you with technical support as well as administer our website and for internal  

operations, including troubleshooting, data analysis, testing, research, statistical and survey  purposes. 

We process your data for this reason because we have a legitimate interest to provide you with  the best experience we can, and to ensure that our websites and services are kept secure. 

You can prevent us from using your personal data in this way by using the ‘do not track’  functionality in your internet browser. If you enable do not track functionality, our website may  be less tailored to your needs and preferences. 


Our website use cookies to distinguish you from other users of our website. This helps us to  provide you with a good experience when you browse our website and also allows us to improve  our website. By continuing to browse the website, you are agreeing to our use of cookies. 

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of  your computer if you agree. Cookes contain information that is transferred to your computer’s  hard drive. We use the following cookies: 

Strictly necessary cookies. These are cookies that are required for the operation of our website.  They include, for example, cookies that enable you to log into secure areas of our website: 

Functionality cookies. These are used to recognise you when you return to our website. This  enables us to personalise our content for you, greet you by name and remember your  preferences (for example, your choice of language or region).  

You can find more information about the individual cookies we use and the purposes for which  we use them in the table below:


Authentication  Cookie





1.3.1 – Stores encrypted authentication context  for the user. 

More information 

Service cannot be used  without this cookie. Set  when user has  

authenticated successfully.  Encrypted.

Single sign-on  cookie

SilobreakerSso-PROD 1.3.1 

– Stores encrypted authentication context  for the user when the  user logged in via single  sign-on with their  

chosen identity provider.

Required for authenticating  a user with single sign-on.  Set when a user has  

authenticated successfully  via their identity provider.  Encrypted.

“Pro” mode  



1.3.2 – User preference  for if the UI should start  in pro/maximized mode  or normal.

Does not contain any user  identifiable data.

Session ID 


1.3.1 – Session ID for  keeping the user context

Does not contain any user  identifiable data.


Multi-factor “trust  this browser”



1.3.2 – User preference  for denoting a browser  as “trusted”, skipping  multi-factor  

authentication for 2  weeks.

When logging on using  multi-factor authentication,  a user can denote a  

browser as “trusted” as to  not have to enter two-factor credentials again on the  same browser. The setting  is kept for 2 weeks, after  which the user needs to  enter multi-factor  

credentials again.

You can block cookies by activating the setting on your browser that allows you to refuse the  setting of all or some cookies. However, if you use your browser settings to block all cookies  (including essential cookies) you will not be able to access any parts of our site. Except for  essential cookies, all cookies will expire after 2 weeks. 

When you have expressed an interest in Silobreaker 

If you have opted in to receive marketing communications from us or have previously expressed  an interest in Silobreaker and not opted out. We will handle your personal data (such as your  name, email address, postal address, telephone number) to provide you with marketing  communications in line with any preferences you have told us about. 

When we send you marketing emails because you have opted-in to receive them, we rely on your  consent to contact you for marketing purposes. If you have not opted-in and we send you  marketing emails we do this because of our legitimate interest to promote our business. Every  email we send to you for marketing purposes will also contain instructions on how to  unsubscribe from receiving them. 

You are not under any obligation to provide us with your personal data for marketing purposes.  You can tell us that you do not want your personal data to be processed in this way at any time  by emailing us or where relevant, by following the unsubscribe link shown in every marketing  communication you receive from us. 

When you attend a Silobreaker event 

When you attend one of our events (such as a webinar or hosted event at a location), we may  collect the following information from you: name, address, email address and phone number. If  

you are already a client and register to attend an event, we will use the details we already hold for  you to confirm your booking. We need to use your personal data in this way to complete the  booking contract between us. 

We may provide attendees lists to the organisations and other individuals who attend our events.  We do this because our events provide a useful networking opportunity, and we have a legitimate  interest in wanting to help build and develop the security and business communities.  

When you phone or email us 

When you phone or contact us by email with general queries, we may also handle your personal  data (your name, contact details and the other details you provide to us) in order to provide the  customer services you have asked us to. This could be when you ask us to provide more  information about our software or explain how our search tools work. We rely on your consent to  handle your personal data in this way. If you do not provide us with the personal data we request  from you for customer services purposes, we may not be able to fully answer your queries.


How and where we store personal data 

Although none of our group companies are based outside the European Economic Area (”EEA”),  we work with third parties who are. This means the processing of your personal data will involve  a transfer of data outside the EEA. 

Whenever we transfer your personal data outside of the EEA, we ensure it is protected by making  sure at least one of the following safeguards is in place: by transferring your personal data to a  country that has been deemed to provide an adequate level of protection by the European  Commission; by using specific contracts/terms approved by the European Commission which  give your personal data the same protection it has as if it stayed in the EEA. 

Please contact us if you want further information on the specific mechanism used by us when  transferring your personal data out of the EEA. 

All personal data that we collect, or you provide to us is stored on our secure servers or those of  our third party storage providers. Where we have given you (or where you have chosen) a  password which enables you to access certain parts of our website or services, you are  responsible for keeping this password confidential. We ask you not to share a password with  anyone. 

How long we keep personal data for 

We will only retain your personal data for as long as necessary to fulfil the purposes we collected  it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.  

To determine the appropriate retention period for personal data, we consider the amount, nature,  and sensitivity of the personal data, the potential risk of harm from unauthorised use or  disclosure of your personal data, the purposes for which we process your personal data and  whether we can achieve those purposes through other means, and the applicable legal  requirements. 

By law we have to keep basic information about our clients (including contact, identity, financial  and transaction data) for six years after they cease being clients for tax purposes. 

Data we aggregate from public sources, from which our software may capture personal data, is  removed from our index and storage continually; in some cases, as soon as after 60 days and  normally no longer than 2 years from the publication date, unless there are specific reasons for  us to keep it.  

Personal data collected in relation to events or used for marketing and other activities to  promote our company and offerings will be reviewed regularly and in cases for communications  which you have opted-in to receive, we will contact you every 4 years to ensure you are happy to  continue receiving these communications. 

Where we have processed your data for any other reason (such as where you have contacted us  with a question in connection with a customer service question) we will retain your data for 2  years. 

In some circumstances we may anonymise your personal data (so that it can no longer be  associated with you) for research or statistical purposes, in which case we may use this  information indefinitely without further notice to you.


Your rights 

You have the right to: 

Request access to your personal data (commonly known as a “data subject access request”).  This enables you to receive a copy of the personal data we hold about you and to check that we  are lawfully processing it; 

Request correction of the personal data that we hold about you. This enables you to have any  incomplete or inaccurate data we hold about you corrected, though we may need to verify the  accuracy of the new data you provide to us; 

Request erasure of your personal data. This enables you to ask us to delete or remove personal  data where there is no good reason for us continuing to process it. You also have the right to ask  us to delete or remove your personal data where you have successfully exercised your right to  object to processing (see below), where we may have processed your information unlawfully or  where we are required to erase your personal data to comply with local law. Note, however, that  we may not always be able to comply with your request of erasure for specific legal reasons  which will be notified to you, if applicable, at the time of your request; 

Object to processing of your personal data where we are relying on a legitimate interest (or those  of a third party) and there is something about your particular situation which makes you want to  object to processing on this ground as you feel it impacts on your fundamental rights and  freedoms. You also have the right to object where we are processing your personal data for  direct marketing purposes. In some cases, we may demonstrate that we have compelling  legitimate grounds to process your information which override your rights and freedoms; 

Request restriction of processing of your personal data. This enables you to ask us to suspend  the processing of your personal data in the following scenarios: (a) if you want us to establish  the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it;  (c) where you need us to hold the data even if we no longer require it as you need it to establish,  exercise or defend legal claims; or (d) you have objected to our use of your data but we need to  verify whether we have overriding legitimate grounds to use it; 

Request the transfer of your personal data to you or to a third party. We will provide to you, or a  third party you have chosen, your personal data in a structured, commonly used, machine readable format. Note that this right only applies to automated information which you initially  provided consent for us to use or where we used the information to perform a contract with you. 

Withdraw consent at any time where we are relying on consent to process your personal data.  However, this will not affect the lawfulness of any processing carried out before you withdraw  your consent. If you withdraw your consent, we may not be able to provide certain products or  services to you. We will advise you if this is the case at the time you withdraw your consent. 

If you wish to exercise any of the rights set out above, please contact us at privacy 

No fee is usually required 

You will not have to pay a fee to access your personal data (or to exercise any of the other 


rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive  or excessive. Alternatively, we may refuse to comply with your request in these circumstances. 

What we may need from you 

We may need to request specific information from you to help us confirm your identity and  ensure your right to access your personal data (or to exercise any of your other rights). This is a  security measure to ensure that personal data is not disclosed to any person who has no right to  receive it. We may also contact you to ask you for further information in relation to your request  to speed up our response. 

Time limit to respond 

We try to respond to all legitimate requests within one month. Occasionally it may take us longer  than a month if your request is particularly complex or you have made a number of requests. In  this case, we will notify you and keep you updated. 

Your Data Privacy Rights 

You have a number of data policy rights including request access to your personal data, request  correction of the personal data that we hold about you, request erasure of your personal data,  object to processing of your personal data, request restriction of processing of your personal  data, request the transfer of your personal data to you or to a third party or withdraw consent at  any time where we are relying on consent to process your personal data. 

Contact us 

If you wish to exercise any of the rights set out above, please contact us at privacy or at: Silobreaker Limited, Holden House, 4th Floor, 57 Rathbone  Place, London Q1J 1JU, United Kingdom. 

We have appointed a data protection manager who is responsible for overseeing questions in  relation to this privacy notice. If you have any questions about this privacy notice, including any  requests to exercise your legal rights, please contact us at  

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO),  the UK supervisory authority for data protection issues ( We would, however,  appreciate the chance to deal with your concerns before you approach the ICO so please contact  us in the first instance. 

Policy Updates 

Any changes we make to our privacy policy in the future will be posted on this page and, where  appropriate, notified to you by e-mail. Please check back frequently to see any updates or  changes to our privacy policy. It is important that the personal data we hold about you is  accurate and current. Please keep us informed if your personal data changes during your  relationship with us.

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